A worker is querying how their holiday pay has been calculated – what do we say?
Temporary supply support
Temp Supply Advice
Fixed-fee advice for everyday temporary supply queries.
Clear advice when temporary supply questions come up
Temporary recruitment moves quickly. Questions can come up at short notice from workers, clients, consultants or payroll, and the answer is not always as straightforward as it first appears.
Temp Supply Advice gives recruitment businesses clear, practical advice on common temporary supply queries, with written follow-up so the business has a record of the advice and next steps.
Everyday queries are not always simple queries
The questions that arise when supplying temporary workers are often quick to raise, but not always simple to answer.
Many sit between employment law, temporary supply arrangements, recruitment-specific legislation and the practical reality of managing the agency, client and worker relationship.
Temp Supply Advice is designed for recruitment businesses that need a clear answer on a common, non-contentious temporary supply query without turning every question into a large legal project.
Suitable queries
Examples of suitable queries
Temp Supply Advice can be used for common questions such as:
The client wants to remove a temp immediately – what should we consider?
A worker has raised AWR – what information do we need from the hirer?
The client wants to take the worker on directly – can we charge a fee?
Do we need to issue new assignment details if something changes?
A consultant is unsure what to say to a worker about pay, holiday or assignment dates.
Suitable for queries involving AWR, holiday pay, temporary worker contracts, Conduct Regulations, assignment paperwork, worker pay or entitlement, direct engagement / transfer fees and common worker/client issues.
Fixed-fee support
Simple fixed-fee options
Single Query
£99
For one clearly defined temporary supply query.
Includes a short call or Teams meeting and written follow-up.
Enquire Now5-Query Bundle
£450
For recruitment businesses that deal with these questions regularly and want flexible support without committing to a retainer.
Ask About Bundles10-Query Bundle
£850
For busier temp desks with regular worker, client or assignment queries.
Ask About BundlesWhat is included
Each Single Query includes:
- A short call or Teams meeting to understand the issue.
- Consideration of the key facts and documents needed to answer the query.
- Practical advice on the position.
- Written follow-up confirming the advice and next steps.
For bundles, each query is dealt with in the same way and deducted from the bundle.
Important scope note
Temp Supply Advice is designed for common, non-contentious temporary supply queries.
It does not cover tribunal proceedings, litigation, formal disputes, complex investigations, extensive document reviews, bespoke drafting, negotiation with third parties or urgent contentious matters.
If a query falls outside the scope of Temp Supply Advice, Claritas will explain this clearly and recommend the appropriate next step. This may include a separate fixed-fee quote or referral to another suitable adviser.
Need a clear answer on a temporary supply query?
If a worker, client, consultant or payroll query has come up and you need a clear practical answer, Temp Supply Advice may be a suitable starting point.
Telephone: 0330 043 0713
Email: info@claritaslc.co.uk